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The Tao of Sports Podcast – The Definitive Sports, Marketing, Business Industry News Podcast

Sports Revenue Analytics veteran Troy Kirby interviews the team behind the teams in Front Offices and Athletics Departments throughout the world, revealing an industry of specialists and minds unseen by the local or national media. Examined in this podcast are current or long-standing industry topics; tickets, business, analytics, moneyball, revenue, finance, economy, sales and jobs of the NCAA, NFL, MLB, NBA, and NHL. Also included are topics surrounding third party vendors, sports business, revenue, marketing, mentoring interns, facilities, managing employees, as well as how to not only break into sports, but stay in the industry long-term. The often-invisible side of the industry is where the Tao of Sports Podcast attempts to pull back the elusive curtain, providing information both to industry insiders and those who want to work in sports.
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The Tao of Sports Podcast – The Definitive Sports, Marketing, Business Industry News Podcast
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Now displaying: Category: analytics
May 8, 2017

In a rather extensive conversation about data, Roger Tomlinson argues that board members, as well as senior directors, should be establishing protocols of training for their staff at venues. Tomlinson presents his case that box office staff tend to know their customers better than executives, yet tend not to be involved in the data initiatives that are rolled out. Tomlinson talks about ticket pricing, touting and how the value of the ticket is robbed by papering the house. Twitter: @brandinyourhand

Apr 6, 2017

Ian Taylor presents the narrative on how data in ticket sales revenue generation is utilized in the United Kingdom and European marketplace. Taylor speaks expansively on the inclusion of trackable information on customer behaviors, along with using traditional terrestrial media methodology in order to create more ticket buyers. Taylor speaks about his work at bigdog, which helps Feld Entertainment's events in the UK; specifically brands such as Marvel Entertainment Live shows, toward new and consistent audiences. Twitter: @iantix

Nov 30, 2016

Deep in Canada's technology sector, Tim Burke has been examining ways to learn more about customers for the past 15 years. Burke discusses his passion for Affinio, a company founded on the belief that there is more to learn beyond the social noise. Burke talks about the mega trendsetters in the marketplace, as well as the misconceptions about what data matters and what should be disregarded. Twitter: @t1mburke

Sep 21, 2016

Coming out of Wall Street, Jim Dries is seeking to revolutionize the sports data segment with PiLYTix. Dries discusses how to show more about the customer to the sales rep, as well as ensure that it translates to actionable information which drives more revenue for the sports franchise. Dries talks about some of the misconceptions about data gathering, as well as overall pitfalls that occur. Twitter: @pilytix

Sep 5, 2016

Ken Troupe returns to the podcast (he was on Ep. 4 in 2012) and talks about what he's learned since that time, crossing over from the team side with the Arizona Coyotes to SportsDesk Media. Troupe discusses the importance of data in ticket sales, along with corporate sales metrics, and how to develop a shorthand in the conversation between teams and brands. Troupe talks about his educational aspirations, gaining a masters degree from Ohio University and broadening his overall acumen in the sports industry. Twitter: @KTSportsMarket

Jun 20, 2016

For Levis Stadium, the signal breaks through the noise in the digital sales world of Paul Epstein, who knows his fair share of data analytics business development. Epstein talks about some of the issues surrounding the applications of buzzwords such as "data" and why egress is just as important toward customer experience as the actual seats. Epstein shares his vision of values, of how to ensure that each of the sales reps under his watch not only translate and interact with different data points, but set forth a valued culture within the entire office space. Epstein discusses the value of a 365 stadium, the new normal of not just having NFL football as the sole tenant, and how to build more from the various opportunities around the stadium footprint. Twitter: @pepstein3

Mar 16, 2016

Analytics and membership represent the cutting edge of what sports business is turning to in the fit to earn revenue from the elusive fan. Fred Gambino Fred Gambino is part of a team that oversees analytics & business strategy for the Miami Dolphins, the ultimate test at creating a sports fan experience and generating enough information to build a credible, authentic customer profile. Gambino discusses his role as well as expectations at the Dolphins, especially at seeking out defining characteristics of prospective and current customers beyond the typical misconceptions about who is buying the product and why. Gambino talks about strategy, as well as implementation, in order to build a better organizational system.

Mar 7, 2016

Two years ago, Russell Scibetti was on the podcast (Ep. 347), and returns now to talk about helping foster the big data revolution to sports business. Scibetti talks about some of the ways which is the conversation has changed from two years past, his involvement with the SEAT Conference, the National Sports Forum, and the 2015 Sports Sales Boot Camp in San Francisco. Scibetti discusses his thoughts on where the industry is headed when it comes to data, especially in terms of education at the franchise level. Twitter: @rscibetti

Jan 29, 2016

As Super Bowl 50 nears, so does the main event for SAP in terms of fan engagement. Ward Bullard is SAP's Vice President of Sports & Entertainment, overseeing from concept to rollout of the Fan Energy Zone, which is expected to be a highlight of the entire SB50 week. The Fan Dome, in the heart of San Francisco's Super Bowl City, will hold a 40-foot tall Fan Dome, allowing fans to become players as they step into an interactive gaming experience, along with a Fan Wall, a 50-by-15 foot video wall that will capture and display fan gaming highlights. Bullard discusses the implementation of the entire SAP Hana data backbone for the Fan Energy Zone, as well as how smart interactive concepts are revolutionizing the sports fan experience landscape. Twitter: @WardBullard

Dec 11, 2015

Consumer demographics are one of the key ways that franchises are gaining insights into how their fans behave. Cole Harper founded DoorStat around the idea of engaging each piece of data to reveal more about consumer habits, trends and ways to build revenue around a cohesive manner of interaction with the venue. Harper discusses some of the ways that the buzzword trends of "big data" have been transformed into a world of analytical achievement for franchise executives. Harper talks about the infrastructure require in order to handle robust tasks in terms of breaking down and achieving marketing effectiveness. Twitter: @DoorStatCole

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