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The Tao of Sports Podcast – The Definitive Sports, Marketing, Business Industry News Podcast

Sports Revenue Analytics veteran and sport management professor Troy Kirby interviews the team behind the teams in Front Offices and Athletics Departments throughout the world, revealing an industry of specialists and minds unseen by the local or national media. Examined in this podcast are current or long-standing industry topics; tickets, business, analytics, moneyball, revenue, finance, economy, sales and jobs of the NCAA, NFL, MLB, NBA, and NHL. Also included are topics surrounding third party vendors, sports business, revenue, marketing, mentoring interns, facilities, managing employees, as well as how to not only break into sports, but stay in the industry long-term. The often-invisible side of the industry is where the Tao of Sports Podcast attempts to pull back the elusive curtain, providing information both to industry insiders and those who want to work in sports. Troy Kirby is a sport management professor at Saint Martin's University in Lacey, Washington.
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The Tao of Sports Podcast – The Definitive Sports, Marketing, Business Industry News Podcast
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Now displaying: Category: VIP Experience
Aug 15, 2014

Ryan Robbins has worked in sports for over 14 years, working for the New Orleans Saints, Cleveland Browns, Chicago Fire, Oakland Raiders and now the Cleveland Indians. Robbins discusses why the premium sales market is so precious to the bottom-line of any franchise, and some of the ways to improve customer service retention by building trust and loyalty with fans. Robbins also talks about some of the various new ways that the Cleveland Indians are changing their sales model, by enforcing a multi-level sales training approach with their new account representatives, which may turn franchise executive heads around the nation, but may also have a lasting impact in transforming how sales are done for all teams in the near future. Twitter: @RyanMRobbins

Aug 4, 2014

"Mr. Premium" Jason Gonella talks about one of the highest revenue portions of sports sales; luxury suites and seats, as well as how to build a clientele for that space long term. Gonella returns to the podcast to share his wisdom on what actually makes a luxury space viable, as well as the issue of whether there may be too much premium inventory going on sale at once, and whether that can burst the bubble of luxury seating sales. As suites transition into loge boxes or club seating, Gonella discusses the issues around those types of philosophical and real world changes to the entire sports sales space. Twitter: @JasonGonella

Jul 25, 2014

One of the most qualified industry leaders in premium sales is Christian Molnar, who is directly responsible for the unprecedented growth that The Philadelphia Eagles had moving from Veterans Stadium to Lincoln Financial Field. Molnar talks about his legacy at building up the premium seating retention program during his initial tenure at the Eagles, then deciding to challenge himself in Los Angeles with AEG at the Staples Center during one of the worst periods for premium sales during the 2008 economic crash. Now, returning to the Eagles after three years away, Molnar has helped retain and develop some of the best fans in the business. Molnar shares some of his insights into what makes premium sales work, as well as what too many other sales departments do wrong while assuming the sale. Twitter: @Mole72

Jul 14, 2013

 

 

Creating the perfect VIP experience isn’t easy. Jen Beaver has been doing it for years, building up exclusive party events the NBA All-Star Game, Kentucky Derby, Pro Bowl, Super Bowl, ESPY Awards, and Indy 500. BRANDed has attracted the attention of media from People Magazine, The Hollywood Reporter, US Weekly, Sports Illustrated, ESPN, Entertainment Tonight and Access Hollywood with events attracting high-profile athletes such as Tony Romo, Jerry Rice, and Reggie Bush. Beaver shares her knowledge on how to ensure there aren’t party crashers as well as autograph seekers, and ways to prevent taking the job home with you afterward, especially stress. Twitter: @BRANDed

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