Chris Gallagher has been helped re-engage a rabid fanbase with its hometown Browns in the last two seasons. Deciding to do his podcast interview while in a vehicle, off the road during a Ohio snowstorm, Gallagher talks about the different promotions, technologies and methods of ensuring quality customer service despite the on-field record whether at the Browns, Miami Dolphins, NHL Panthers. Gallagher speaks on the rigors of moving for the next job, including a stint in New York while reseating fans & high ticket costs in new Yankee Stadium in mid-2009.